Terms & Conditions

The BLOTT WORKS commitment to you can be summarised as:

Guarantee - All BLOTT WORKS products come with a 5 year guarantee for all parts and workmanship.
Delivery - There is a delivery charge of £25 for UK delivery of our Balance lamps. The delivery charge for other items depends on size and weight, and the final destination. Where possible, we will delivery the larger items ourselves if this is convenient for you.
VAT and taxes - Blott Works is a small, independent studio and is not VAT-registered in the UK. We do not charge or collect VAT/Sales Tax at the point of sale. The price you see on the website is the final amount paid to us, but please be aware that international orders will attract local taxes and fees upon arrival in your country. - see below*.
Full refund - If for any reason you are not happy with your item after two months we will refund all your money and arrange for the item to be collected from you.
Standards Compliant - All products are designed and built to comply with the relevant codes and recommendations, and thoroughly tested here to ensure they are safe and robust.
Made to Order - Work will begin as soon as possible after your order is received and your payment is cleared. You can expect to get your new hand-built BLOTT WORKS piece within 2-8 weeks. We will let you know what to expect and keep you informed along the way. Note: Balance lamps are made in advance and ready for delivery in 3-5 working days unless otherwise stated.
Limited Edition - Most BLOTT WORKS products are created as limited editions, and come with a unique edition number. Balance lamps are not limited but are uniquely numbered.
Variations to an Edition - Each product is handmade and therefore unique. There will be differences in wood grain and other materials - these are welcomed in our workshop as they give each piece its own individuality. On occasion custom variations on the product theme will be produced. For example, Pebble clock is available in different colours and finishes, and will also come with casings made from different materials such as ceramics. These will be sold as part of the original set of limited editions.

International Shipping & Taxes

Summary

Blott Works is a small, independent studio and is not VAT-registered in the UK. I do not charge or collect VAT/Sales Tax at the point of sale. The price you see on the website is the final amount paid to me, but please be aware that international orders will attract local taxes and fees upon arrival in your country.

USA Shipments

The US $800 duty-free "de minimis" allowance was suspended in late 2025. All imports from the UK now trigger federal tariffs and courier handling fees.

Federal Tariffs: A combined charge of approx. 13.9% (consisting of the 10% Baseline Tariff and a 3.9% duty for wood/concrete items).
Courier Fees: A flat disbursement fee (typically $15.00) plus a small federal processing fee (MPF).
Total Estimate: For a £350 lamp, expect a bill of $75 – $95 USD before delivery.
Collection: These fees are collected by the courier (DHL/FedEx) via text or email once the item clears US Customs.

EU Shipments

UK exports to the EU are subject to local VAT and handling fees. While I ensure you don't pay unnecessary "Third Country" duties, local taxes remain mandatory.

Local VAT: You will be billed for your country’s standard VAT rate (e.g., 25% in Sweden, 19% in Germany) on the total value of the order.
0% Import Duty: I include a "UK Preferential Origin" statement with every shipment. This ensures you pay 0% Customs Duty, saving you an additional 4–6%.
Handling Fees: Couriers charge an administrative fee (typically €10–€20) to process the tax payment.
Total Estimate: For a £350 lamp, expect a bill of €95 – €125 depending on your country’s VAT rate.

UK Shipments

Total Price: Because we are not VAT-registered, the price shown is the total price. No tax is added at checkout, and no tax can be reclaimed by business customers.