Terms & Conditions

The BLOTT WORKS commitment to you can be summarised as:

Guarantee - All BLOTT WORKS products come with a 5 year guarantee for all parts and workmanship.
Delivery - There is a delivery charge of £25 for UK delivery of our Balance lamps. The delivery charge for other items depends on size and weight, and the final destination. Where possible, we will delivery the larger items ourselves if this is convenient for you.
VAT and taxes - We do not charge VAT on any sale to the UK. Outside the UK you may incur a region-specific import duty charge.
Full refund - If for any reason you are not happy with your item after two months we will refund all your money and arrange for the item to be collected from you.
Standards Compliant - All products are designed and built to comply with the relevant codes and recommendations, and thoroughly tested here to ensure they are safe and robust.
Made to Order - Work will begin as soon as possible after your order is received and your payment is cleared. You can expect to get your new hand-built BLOTT WORKS piece within 2-8 weeks. We will let you know what to expect and keep you informed along the way. Note: Balance lamps are made in advance and ready for delivery in 3-5 working days unless otherwise stated.
Limited Edition - Most BLOTT WORKS products are created as limited editions, and come with a unique edition number. Balance lamps are not limited but are uniquely numbered.
Variations to an Edition - Each product is handmade and therefore unique. There will be differences in wood grain and other materials - these are welcomed in our workshop as they give each piece its own individuality. On occasion custom variations on the product theme will be produced. For example, Pebble clock is available in different colours and finishes, and will also come with casings made from different materials such as ceramics. These will be sold as part of the original set of limited editions.